How do returns work at AHAVA?
If you are not completely satisfied with your purchase, this store offers a risk-free 30-day money-back guarantee on any container with 50% or more of the remaining product for a full refund. Simply contact customer service. Please allow 2-3 business days to complete your case. If you receive a damaged product, please contact customer service immediately, they will arrange a replacement for you.
Does AHAVA have a loyalty program?
AHAVA's Reward program is a tiered loyalty program that allows members to earn more benefits the more involved they are. Members receive reward points for each purchase, which can then be redeemed for future purchases. All active customers are automatically enrolled in the reward program. Reward points can be redeemed for discounts on purchases depending on the number of points accrued (100 points = $10 off for purchases of $50 or more, and so on). Members can earn points by making purchases, leaving a review, liking the page on Facebook and adding their birthday to their account. Points expire after 12 months.